Support
Help for choosing, using and caring.
Start with the answers below. If your question is specific to an Amazon order, use Amazon’s order support; for product or manufacturing questions, contact our team.
How do I choose a size?
Measure your largest item first and compare it with the exterior dimensions. Remember that seams, padding and filled pockets reduce usable interior space.
Can it hold a laptop or tablet?
The current tech organizer family is intended for cables, chargers and small accessories. It is not a laptop sleeve. Always compare your device measurements with the listed pouch dimensions.
Is it waterproof?
No. The polyester exterior is water-resistant for light splashes, but the pouch is not waterproof and should never be immersed.
How should I clean it?
Empty the pouch, spot-clean with a soft damp cloth and mild soap, then air-dry completely. Do not machine wash, bleach, tumble dry or iron.
Where are price and stock shown?
Price, stock, delivery and fulfillment details are maintained on Amazon. This website does not reproduce them.
What if I need order or return help?
For Amazon orders, start from the order in your Amazon account. For product questions, use our contact page to create an email to the Simtop team.
Do you offer wholesale, OEM or ODM?
The operating company supports manufacturing enquiries. Contact us with your product type, estimated quantity, target timing and any reference materials.
Still need help?
Email us at simtop111@163.com, or use the contact form to prepare a message in your own email app.
Contact Simtop Carry